# Validation Report: URS-004

**Title:** Admin approve or reject a sales representative
**Date:** 2026-04-23T03:33:42.637Z
**Duration:** 57.6s
**Overall Status:** ✅ PASS

## User Requirement

> The system shall allow ZuriMED admins to approve or reject a sales representative

*Source: `User_Requirement_Specifications_ZuriMED_DeviceFlow.xlsx` — the run below proves the system meets this requirement.*

## Environment

- **Inbox URL:** http://localhost:61678
- **Database:** localhost:61679/cc_repinbox_dev

## Setup

Status: ✅ PASS

## Test Steps

Each step below corresponds to one Playwright test that ran sequentially. Screenshots and video recordings provide visual evidence of the UI behaviour.

### 1. Step 1: Admin navigates to rep management — ✅ PASS

**What this step proves:**

Proves that a ZuriMED admin (Alex) can authenticate and reach the Sales Reps management page. Both StellarTech reps — Bob (pending approval) and Ryan (active) — appear in the roster, establishing admin context for the approve/reject actions that follow.

**Audit events generated by this step:**

*(Evidence matched by declared name — step timing not available or no events fell in window)*

| Time | Type | Action | User | Org | Performed |
|------|------|--------|------|-----|-----------|
| 2026-04-23 03:33:45Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:33:52Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:01Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — |
| 2026-04-23 03:34:11Z | user_log | user:login | ryan.delauintana@stellartech.com | StellarTech Medical Solutions | — |
| 2026-04-23 03:34:18Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:25Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — |

**Screenshots:**

![step 01 admin logged in](screenshots/step-01-admin-logged-in.png)

![step 01 rep list](screenshots/step-01-rep-list.png)

**Video recording:**

[▶ Watch step recording](videos/step-01-admin-navigate.webm)

---

### 2. Step 2: Admin rejects Bob — ✅ PASS

**What this step proves:**

Alex opens Bob's detail page, clicks Reject Representative, supplies a rejection reason, and confirms. Proves that an admin has an in-app control to deny a rep onboarding. The relationship row moves to status='rejected', active=false, and a rep_creation_request_rejected notification is dispatched to the distributor.

**Audit events generated by this step:**

*(Evidence scoped to step execution window: 2026-04-23T03:33:56.235Z → 2026-04-23T03:34:00.824Z)*

| Time | Type | Action | User | Org | Performed |
|------|------|--------|------|-----|-----------|
| 2026-04-23 03:34:00Z | user_log | rep_onboarding_request_rejected | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:00Z | transactional_email | rep_creation_request_rejected | — | StellarTech Medical Solutions | — |

**Emails triggered by this step:**

*(Evidence matched by declared name — step timing not available or no events fell in window)*

**Email 1: Representative Request Rejected - ZuriMED**

Template: `Representative_Request_Rejected_-_ZuriMED`

![Representative Request Rejected - ZuriMED](screenshots/emails/2026-04-23T03-34-00-333Z-Representative_Request_Rejected_-_ZuriMED.png)

**Screenshots:**

![step 02 bob detail pending](screenshots/step-02-bob-detail-pending.png)

![step 02 reject dialog](screenshots/step-02-reject-dialog.png)

![step 02 bob detail rejected](screenshots/step-02-bob-detail-rejected.png)

**Video recording:**

[▶ Watch step recording](videos/step-02-admin-rejects.webm)

---

### 3. Step 3: Bob blocked from creating orders — ✅ PASS

**What this step proves:**

Bob logs in after being rejected and opens the order creation page. ZuriMED is filtered out of the manufacturer dropdown because `getAvailableFulfillingOrganizations` requires an active representation relationship. Proves the admin action is a hard restriction on downstream order creation — not just a cosmetic UI change.

**Audit events generated by this step:**

*(Evidence matched by declared name — step timing not available or no events fell in window)*

| Time | Type | Action | User | Org | Performed |
|------|------|--------|------|-----|-----------|
| 2026-04-23 03:33:45Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:33:52Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:01Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — |
| 2026-04-23 03:34:11Z | user_log | user:login | ryan.delauintana@stellartech.com | StellarTech Medical Solutions | — |
| 2026-04-23 03:34:18Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:25Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — |

**Screenshots:**

![step 03 bob no zurimed](screenshots/step-03-bob-no-zurimed.png)

**Video recording:**

[▶ Watch step recording](videos/step-03-bob-blocked.webm)

---

### 4. Step 4: Ryan (control) can still create orders — ✅ PASS

**What this step proves:**

Ryan, an unrelated StellarTech rep, is unaffected by the action taken on Bob. He reaches Step 2 of the order form as normal, proving that admin decisions are scoped to the rep under review and do not inadvertently strip privileges from other reps.

**Audit events generated by this step:**

*(Evidence matched by declared name — step timing not available or no events fell in window)*

| Time | Type | Action | User | Org | Performed |
|------|------|--------|------|-----|-----------|
| 2026-04-23 03:33:45Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:33:52Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:01Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — |
| 2026-04-23 03:34:11Z | user_log | user:login | ryan.delauintana@stellartech.com | StellarTech Medical Solutions | — |
| 2026-04-23 03:34:18Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:25Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — |

**Screenshots:**

![step 04 ryan order form](screenshots/step-04-ryan-order-form.png)

**Video recording:**

[▶ Watch step recording](videos/step-04-ryan-control.webm)

---

### 5. Step 5: Admin approves Bob — ✅ PASS

**What this step proves:**

After the test harness returns Bob's status to 'proposed', Alex approves him through the UI's Approve Representative flow. The relationship row becomes status='active', active=true; a rep_created notification is dispatched to StellarTech announcing the approval.

**Audit events generated by this step:**

*(Evidence scoped to step execution window: 2026-04-23T03:34:22.095Z → 2026-04-23T03:34:24.010Z)*

| Time | Type | Action | User | Org | Performed |
|------|------|--------|------|-----|-----------|
| 2026-04-23 03:34:23Z | user_log | rep_onboarding_request_approved | alex.admin@zurimed.com | ZuriMED | — |
| 2026-04-23 03:34:23Z | transactional_email | rep_created | — | StellarTech Medical Solutions | — |

**Emails triggered by this step:**

*(Evidence matched by declared name — step timing not available or no events fell in window)*

**Email 1: Representative Account Approved - ZuriMED**

Template: `Representative_Account_Approved_-_ZuriMED`

![Representative Account Approved - ZuriMED](screenshots/emails/2026-04-23T03-34-23-508Z-Representative_Account_Approved_-_ZuriMED.png)

**Screenshots:**

![step 05 bob detail pending again](screenshots/step-05-bob-detail-pending-again.png)

![step 05 approve dialog](screenshots/step-05-approve-dialog.png)

![step 05 bob detail approved](screenshots/step-05-bob-detail-approved.png)

**Video recording:**

[▶ Watch step recording](videos/step-05-admin-approves.webm)

---

### 6. Step 6: Bob submits an order after approval — ✅ PASS

**What this step proves:**

Now-approved Bob logs back in, reaches the order form, picks a delivery location, adds a product, and submits. Proves the restriction lifts immediately on approval — the admin's status change takes effect without any further action. The order request persists in the database for the DB-validation phase to confirm.

**Audit events generated by this step:**

*(Evidence scoped to step execution window: 2026-04-23T03:34:30.841Z → 2026-04-23T03:34:35.360Z)*

| Time | Type | Action | User | Org | Performed |
|------|------|--------|------|-----|-----------|
| 2026-04-23 03:34:35Z | decision | order_request_created | bob.kauffman@stellartech.com | ZuriMED | yes |

**Screenshots:**

![step 06 order step2](screenshots/step-06-order-step2.png)

![step 06 order review](screenshots/step-06-order-review.png)

![step 06 order submitted](screenshots/step-06-order-submitted.png)

**Video recording:**

[▶ Watch step recording](videos/step-06-bob-orders.webm)

---

## Database Validations

The following SQL queries ran against the application database after the Playwright scenarios completed. Each query asserts a specific condition that proves the feature under test persisted its data correctly.

### Bob's relationship ended the run as active — ✅ PASS

**Assertion:** After the approve flow Bob's relationship should be status='active', active=true.

```sql
SELECT id, status, active, rejection_reason
                   FROM organization_representation_relationships
                  WHERE id = $1
```

| id | status | active | rejection_reason |
| --- | --- | --- | --- |
| 84c5d6e7-f8a9-0123-8901-234567890123 | active | true | NULL |

### Rejection status transition recorded — ✅ PASS

**Assertion:** A proposed→rejected transition should have been recorded during the test run.

```sql
SELECT from_status, to_status, reason, created_at
                   FROM organization_representation_request_status_changes
                  WHERE relationship_id = $1
                    AND to_status = 'rejected'
                    AND created_at > NOW() - INTERVAL '30 minutes'
                  ORDER BY created_at DESC
```

| from_status | to_status | reason | created_at |
| --- | --- | --- | --- |
| proposed | rejected | URS-004 validation test: admin rejecting rep to verify order-creation is blocked. | 2026-04-23T03:34:00.290Z |

### Approval status transition recorded — ✅ PASS

**Assertion:** A proposed→active transition should have been recorded during the test run.

```sql
SELECT from_status, to_status, created_at
                   FROM organization_representation_request_status_changes
                  WHERE relationship_id = $1
                    AND to_status = 'active'
                    AND created_at > NOW() - INTERVAL '30 minutes'
                  ORDER BY created_at DESC
```

| from_status | to_status | created_at |
| --- | --- | --- |
| proposed | active | 2026-04-23T03:34:23.488Z |

### Approved rep successfully submitted an order — ✅ PASS

**Assertion:** At least one order_requests row should exist, tagged with the URS-004 marker.

```sql
SELECT id, request_number, status, order_type, created_at
                   FROM order_requests
                  WHERE requested_by_user_id = $1
                    AND notes LIKE $2
                  ORDER BY created_at DESC
```

| id | request_number | status | order_type | created_at |
| --- | --- | --- | --- | --- |
| 019db867-5e07-71fe-8abf-bdbe67b1d2e9 | OR-1 | submitted | consignment | 2026-04-23T03:34:35.256Z |

### Audit events logged for approve and reject — ✅ PASS

**Assertion:** audit_events should include both rep_onboarding_request_approved and rep_onboarding_request_rejected actions from this run.

```sql
SELECT event_type, action, created_at
                   FROM audit_events
                  WHERE event_type = 'user_log'
                    AND action IN ('rep_onboarding_request_approved', 'rep_onboarding_request_rejected')
                    AND created_at > NOW() - INTERVAL '30 minutes'
                  ORDER BY created_at DESC
```

| event_type | action | created_at |
| --- | --- | --- |
| user_log | rep_onboarding_request_approved | 2026-04-23T03:34:23.499Z |
| user_log | rep_onboarding_request_rejected | 2026-04-23T03:34:00.342Z |

## Audit & Email Assertion Ledger

Per-declaration outcome of every `expectedAuditActions` and `expectedEmailTemplates` entry written into the orchestrator. Missing evidence here is a real test failure, not a soft warning.

### Audit Action Assertions

Each row asserts that a declared `expectedAuditActions` entry produced a matching row in `audit_events`. A ❌ flips overall status to FAIL — the declaration is real proof, not just an annotation.

| Step | Expected Audit Action | Found |
|------|-----------------------|-------|
| Step 1: Admin navigates to rep management | `user_log:user:login` | ✅ |
| Step 2: Admin rejects Bob | `user_log:rep_onboarding_request_rejected` | ✅ |
| Step 3: Bob blocked from creating orders | `user_log:user:login` | ✅ |
| Step 4: Ryan (control) can still create orders | `user_log:user:login` | ✅ |
| Step 5: Admin approves Bob | `user_log:rep_onboarding_request_approved` | ✅ |
| Step 6: Bob submits an order after approval | `user_log:user:login` | ✅ |
| Step 6: Bob submits an order after approval | `decision:order_request_created` | ✅ |

### Email Template Assertions

Each row asserts that a declared `expectedEmailTemplates` entry was matched (case-insensitive substring) by a captured email subject or template. A ❌ flips overall status to FAIL.

| Step | Expected Template | Found |
|------|-------------------|-------|
| Step 2: Admin rejects Bob | `Representative Request Rejected` | ✅ |
| Step 5: Admin approves Bob | `Representative Account Approved` | ✅ |

## Audit Log Events

Every row written to `audit_events` while this test was running (scoped to the demo organizations). Provides compliance evidence that user actions are traced end-to-end (URS-003).

**Capture window start:** 2026-04-23T03:33:40.719Z

<details><summary>Query used to capture events</summary>

```sql
SELECT
    ae.created_at,
    ae.event_type,
    ae.action,
    ae.user_id,
    u.email AS user_email,
    ae.organization_id,
    o.name AS organization_name,
    ae.object_id,
    ae.secondary_object_id,
    ae.payload,
    ae.route,
    ae.trace_id
  FROM audit_events ae
  LEFT JOIN users u ON u.id = ae.user_id
  LEFT JOIN organizations o ON o.id = ae.organization_id
  WHERE ae.created_at >= $1
    AND ae.organization_id = ANY($2::uuid[])
  ORDER BY ae.created_at ASC
```
</details>

11 event(s) captured:

| Time | Type | Action | User | Org | Object ID | Performed | Reason |
|------|------|--------|------|-----|-----------|-----------|--------|
| 2026-04-23 03:33:45Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — | — |  |
| 2026-04-23 03:33:52Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — | — |  |
| 2026-04-23 03:34:00Z | user_log | rep_onboarding_request_rejected | alex.admin@zurimed.com | ZuriMED | 84c5d6e7-f8a9-0123-8901-234567890123 | — |  |
| 2026-04-23 03:34:00Z | transactional_email | rep_creation_request_rejected | — | StellarTech Medical Solutions | — | — |  |
| 2026-04-23 03:34:01Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — | — |  |
| 2026-04-23 03:34:11Z | user_log | user:login | ryan.delauintana@stellartech.com | StellarTech Medical Solutions | — | — |  |
| 2026-04-23 03:34:18Z | user_log | user:login | alex.admin@zurimed.com | ZuriMED | — | — |  |
| 2026-04-23 03:34:23Z | user_log | rep_onboarding_request_approved | alex.admin@zurimed.com | ZuriMED | 84c5d6e7-f8a9-0123-8901-234567890123 | — |  |
| 2026-04-23 03:34:23Z | transactional_email | rep_created | — | StellarTech Medical Solutions | — | — |  |
| 2026-04-23 03:34:25Z | user_log | user:login | bob.kauffman@stellartech.com | StellarTech Medical Solutions | — | — |  |
| 2026-04-23 03:34:35Z | decision | order_request_created | bob.kauffman@stellartech.com | ZuriMED | 019db867-5e07-71fe-8abf-bdbe67b1d2e9 | yes | Order request OR-1 created (importSource=manual) |

## Email Evidence

2 notification email(s) were captured during this test run. Each email is rendered as a screenshot for compliance review.

### 1. Representative Request Rejected - ZuriMED

**Template:** `Representative_Request_Rejected_-_ZuriMED`

![Representative Request Rejected - ZuriMED](screenshots/emails/2026-04-23T03-34-00-333Z-Representative_Request_Rejected_-_ZuriMED.png)

### 2. Representative Account Approved - ZuriMED

**Template:** `Representative_Account_Approved_-_ZuriMED`

![Representative Account Approved - ZuriMED](screenshots/emails/2026-04-23T03-34-23-508Z-Representative_Account_Approved_-_ZuriMED.png)
